Privacy Policy

Privacy Policy and Data Processing

This privacy and data processing policy regulates the collection and processing of personal data provided by Users to the PADRÃO BÊ portal. The privacy and data processing policy is in compliance with the Personal Data Protection Law (1) currently in force, and with the General Data Protection Regulation (2).

The availability of personal data implies the consent of the data subjects in their treatment, as well as the knowledge and acceptance of the conditions contained in this ‘Privacy and Data Processing Policy’.

What does this Privacy Policy cover?

This Privacy and Data Processing Policy applies to the collection and processing of personal data obtained from Users of the PADRÃO BÊ website or voluntarily made available by them. By accepting the conditions of this Privacy and Data Treatment Policy and making its data available, the Client authorizes the collection, use and disclosure of the same in accordance with the rules defined herein. PADRÃO BÊ guarantees the confidentiality of all data provided by its users.

Who is responsible for processing your data?

Bárbara Bento is responsible for data processing.

Address:
Rua da Alegria, Nº4
2430-301 Marinha Grande
Portugal

Email: [email protected]

What is the purpose of data processing?

The data collected is intended for the processing of orders and communications with Users, statistical analysis, processing of information requests and any complaints, as well as the respective use for marketing purposes, such as promotions, contests, for the sending of promotional material. and promotional or gift offers.

The treatment of the information collected has the purpose of ensuring the highest levels of service excellence for its Users and continuously improving the ability to satisfy their needs.

If the controller intends to proceed with the further processing of personal data for a purpose other than that for which the personal data was obtained, before that processing, the controller provides the data subject with information about that purpose and any other pertinent information.

What kind of personal data is collected?

PADRÃO BÊ may, respecting this Privacy and Data Processing Policy, collect and store information that, voluntarily and with consent, is transmitted to it, including personal information relating to an identified or identifiable natural person:

  • Products you viewed: We will use this, for example, to show products you have recently seen;
  • Location, IP address and browser type: we will use it to estimate taxes and transportation;
  • Shipping address: we will ask you, for example, to estimate shipping costs before placing an order!

We also use cookies to keep the contents of the cart while you browse our site.

When purchasing from our store, you will be asked for information such as your name, billing address, shipping address, email address, telephone number, credit and payment card details, and other optional account information, as a user and password. This information will be used for purposes such as:

  • Send you account and order information
  • Respond to your requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with all legal obligations we have, such as tax calculation
  • Improve our store offers
  • Send you marketing messages, if you want to receive them
  • If you create an account, we keep your name, address, email and phone number, which will be used to fill in your details for future orders.
  • We still keep comments or ratings.

Cookies

If you leave a comment on our website you can choose to save your name, email address and website in cookies. This is for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit the login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie does not contain any personal data and will be deleted when you close your browser.

When you log in, some cookies will be set up to store your session information and your screen display choices. Login cookies last for one year. If you select “Remember me”, your session will persist for two weeks. Upon logging out, login cookies will be removed.

Payments

We accept payments via PayPal and Stripe. When processing payments, some of your data is sent to these companies, which is necessary information to process and manage the payment, such as the total order and billing information.

When and how do we collect your data?

PADRÃO BÊ collects the personal data of Customers through:

  • Account Registration Request Form;
  • User Account Form;
  • Contact Form.

STANDARD BÊ informs the holders of personal data whether or not collection constitutes a legal or contractual obligation or a necessary requirement to conclude a contract, as well as whether the holder is obliged to provide personal data and the possible consequences of not providing such data. .

Collection and treatment

Users’ personal data may be collected and entered by PADRÃO BÊ into automated databases for carrying out activities included in the scope of the purposes of their collection and treatment.

The collection and processing of data if performed via the PADRÃO BÊ website, is carried out in a safe manner and prevents its loss or manipulation. The transmission of data between the client and the website is carried out using an encrypted channel (SSL).

How long will your personal data be kept?

After the collection of individual personal data, PADRÃO BÊ will preserve and maintain it for the time strictly necessary to ensure the best provision of services underlying the relationship established between PADRÃO BÊ and the Users.

This information will be archived for a period of 10 years, unless there is a specific legislation that indicates otherwise.

Rights of Data Subjects

How can you access, rectify or oppose the treatment of your personal data? Right to be forgotten.

Under the terms of the General Data Protection Regulation, the data subject is guaranteed:

  • The right to access, update, rectify, limit or delete your personal data at all times;
  • The right to object to the use of the data provided for marketing purposes, to send informational communications or to be included in lists of information services, and for this purpose, if you have not done so at the time of collection, send a request through the contacts indicated at the end of this document;
  • The right to complain to a supervisory authority.

Under the terms of the new General Data Protection Regulation, the data subject is guaranteed the right “to be forgotten”, this means that the data subject has the right to obtain from the controller the elimination of his personal data, without undue delay .

If you want to stop being part of the PADRÃO BÊ database at any time, you can exercise this right through the form indicated in contacts (available on the PADRÃO BÊ website) or through the email address [email protected]

The data of the Users of PADRÃO BÊ will be updated or rectified whenever necessary, taking into account the purposes for which they were collected or for which they are later processed.

Right to portability of your personal data. On what terms is your data communicated to third parties?

Under the terms of the new General Data Protection Regulation, the data subject is given, in certain situations, the right to ask the data controller for their personal data in a structured format, in current use and automatic reading, as well as, request your transfer to another controller.

On what terms is your data communicated to third parties?

Following the high international standards of safety and quality, the processing of data by PADRÃO BÊ is done under the applicable law in terms of subcontracting, acting exclusively under the instructions of PADRÃO BÊ.

Shipping of parcels

We provide only the personal data that is strictly necessary to the transport company selected by the customer, when finalizing their order, to facilitate delivery.

NACEX

We work in partnership with the company NACEX to carry out deliveries in national and international territory. To find out how this company treats personal data, please consult its Privacy Policy.

Transfer of personal data to third countries or international organizations

In the event that the controller transfers personal data to a third country or an international organization, he will take into account: (i) the existence or not of an adequacy decision taken by the Commission or (in other cases); (ii) inform the data subject and make reference to the appropriate or appropriate guarantees and the means to obtain a copy of them (or where they are made available).

What are the measures adopted by PADRÃO BÊ to ensure the security of your personal data?

In accordance with the General Data Protection Regulation, PADRÃO BÊ has adopted the necessary measures to ensure that the data provided is protected against its destruction, accidental or unlawful, accidental loss, alteration, dissemination, access or use by unauthorized third parties.

PADRÃO BÊ is committed to ensuring the privacy of the data used.

PADRÃO BÊ does not sell or rent to third parties any personal data provided by Users.

The data of Users of PADRÃO BÊ will be treated lawfully, with respect for the principle of good faith.

How can you find out about any changes to the PADRÃO BÊ Privacy Policy?

PADRÃO BÊ reserves the right, at any time, to readjust or amend this Privacy and Data Processing Policy, these changes being duly publicized on the PADRÃO BÊ website.

Children

Bearing in mind the importance of protecting children’s privacy, we do not collect, process or use on our website, any information related to an individual that we know is under the age of 16 without the prior authenticated consent of their legal representative. This legal representative has the right, upon request, to view the information provided by the child and / or to request its elimination.

Questions and Suggestions

The collection and processing of personal data will be carried out in accordance with Portuguese law, applicable and in force, and in line with the guidelines of the National Data Protection Commission.

Any question regarding the realization and treatment of the information collected, namely through customer satisfaction questionnaires, will be written in Portuguese.

To learn more about how PADRÃO BÊ treats your personal data or to clarify any doubts, complaints or comments about the Privacy Policy, please contact us through our contact page, or to the addresses indicated above.

(1) Law No. 67/98, of 26 October, which transposes Directive 95/46 / EC, of ​​the European Parliament and of the Council, of 24 October 1995 on the protection of natural persons to the Portuguese Legal Order. with regard to the processing of personal data and the free movement of such data, in the most recent version updated by Law No. 103/2015, of 24 August.

(2) General Data Protection Regulation that transposes Directive 2016/680 OF the European Parliament and of the Council, of 27 April 2016, to the Portuguese Legal Order.